DELIVERY AND RETURN

 

 

DELIVERY

  • Orders that reach our system and whose payment is confirmed are usually shipped within 24 hours.
  • Delivery dates are estimated and are not guaranteed. Subject to stock availability, we aim to despatch a Product ordered before 7.30pm on the same working day
  • Our service providers DHL, UPS, TNT, FEDEX usually provide delivery to all countries of the world within 2-3 business days.
  • Delivery times may be extended depending on customs conditions and densities.
  • Shipping costs $ 15 for all orders up to $ 150. You do not pay shipping fee for orders of 150 $ or more.
  • All shipments are expres . 
  • All taxes and expenses that may occur due to the customs conditions of the countries belong to the customer.
  • Return and replacement costs occur from incorrect or damaged product shipments will be borne by the seller, Ilya Textile.

 

 

RETURN

  • Return and replacement costs occur from incorrect or damaged product shipments will be borne by the seller, Ilya Textile.
  • You can return or change the products you have purchased within 14 working days without any reason.
  • For normal returns and exchanges, shipping costs, taxes and expenses belong to the sending customer.
  • The products you want to return or change must be unused and the product identification cards must not be damaged.
  • The payment to be made to you for the returned products will be made to you within 7 working days after the product reaches our warehouse.
  • You can use the "My Account" section on the main page for easy returns.
  • Or you can send your request to [email protected].